The Process
Design Project
Determine all project logistics and timeline
Determine pre-survey employee communications strategy
Determine business metrics to measure effectiveness of the survey process
Create the questionnaire -- questions and demographics
Data Collection
Layout, print and ship paper copies
Layout data collection web site
On-site data collection by the organization
Web data collection
Data entry of paper questionnaires and merging with web data
Data Analysis and Interpretation
Setup processing data base
Tabulate the data for Overall and for the Demographics
Perform statistical analyses to determine key organization factors that are driving key outcomes such as employee commitment, productivity, and customer loyalty
Create an Overall Results Report (narrative) summarizing the key findings and recommended action steps
Create Data Reports (tabular and/or graphical) detailing the demographic questions
Deliver Results
Deliver all reports via e-mail in PDF format
Discuss results and their implications via a telephone conference call
Determine post-survey employee communications strategy
OPTIONAL SERVICES
On-site data collection
Data collection in foreign languages
Executive interviews
Employee focus groups
Transcription of open-ended comments for paper respondents
Special Narrative Reports for subgroups
On-site results presentation to managers or employees
Action planning facilitation
Seghers Survey Consulting will provide you with a written proposal with a detailed price quote and billing arrangements for your specific project specifications (as well as for optional services) before we begin.